Privacy Policy

This privacy notice for Zenhavia (“Company,” “we,” “us,” or “our”) explains how and why we may collect, store, use, and share (“process”) your information when you use our services (“Services”), including when you:

  • Visit our website at [your website URL] or any affiliated site that links to this privacy notice

  • Interact with us in other ways, including through sales, marketing, events, or customer support

QUESTIONS OR CONCERNS?

Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions, you can contact us at our Support Center.

This summary highlights key points, but you can find more detailed information by using the table of contents below to locate specific sections.

WHAT PERSONAL INFORMATION DO WE PROCESS?

When you visit, use, or navigate our Services, we may process personal information depending on:

  • How you interact with Zenhavia and the Services

  • The choices you make

  • The products, features, or services you use

DO WE PROCESS SENSITIVE PERSONAL INFORMATION?

We may process sensitive personal information only when necessary, with your consent, or as permitted by applicable law.

DO WE RECEIVE INFORMATION FROM THIRD PARTIES?

We may receive information from:

  • Public databases

  • Marketing partners

  • Social media platforms

  • Other outside sources

HOW DO WE PROCESS YOUR INFORMATION?

We process your information to:

  • Provide, improve, and manage our Services

  • Communicate with you about orders, updates, or promotions

  • Ensure security and prevent fraud

  • Comply with legal obligations

We may also process your information for other purposes with your consent. All processing is done only when we have a valid legal reason.

WHEN AND WITH WHOM DO WE SHARE INFORMATION?

We may share personal information in specific situations and only with certain categories of third parties, such as:

  • Service providers helping us operate the business

  • Regulatory authorities when required by law

  • Marketing partners with your consent

HOW DO WE KEEP YOUR INFORMATION SAFE?

We implement organizational and technical measures to protect your personal information. However, no online transmission or storage system is completely secure. We cannot guarantee that unauthorized parties will never defeat our security measures.

YOUR RIGHTS

You have the right to:

  • Access personal data we hold about you

  • Correct inaccurate data

  • Request deletion of your personal data

HOW TO EXERCISE YOUR RIGHTS

The easiest way to exercise your rights is by contacting us through our Support Center. We will consider and act upon any requests in accordance with applicable data protection laws.